Your Website Should Work for Everyone Who Depends on It.

We believe accessibility is both a legal obligation and a reflection of institutional values. A school or university that is committed to inclusion should have a website that demonstrates that commitment to every visitor, including those who rely on assistive technology to use it.

We offer a full accessibility practice built specifically for educational institutions.

That means audits that tell you exactly where your site fails WCAG 2.1 AA standards, remediation consulting to help you fix what's broken, staff training so new content doesn't create new problems, and ongoing monitoring to keep your site compliant as it evolves. Everything is scoped to fit where your institution actually is.

We're not a generalist agency that added "accessibility" to a service menu. This is what we do.

  • WCAG 2.1 AA expertise

  • Experience with Blackbaud/OnMessage, Cascade, Modern Campus, Drupal, Finalsite, Squarespace, WordPress, and custom platforms

  • Audit deliverables written for non-technical administrators

  • Remediation guidance your web team (or ours) can actually act on

What We Do

Accessibility Services

  • The foundation of everything we do. A Shine audit tells you exactly where your website fails WCAG 2.1 AA standards — the benchmark used by courts in ADA Title III cases — and gives you a clear, prioritized remediation roadmap.

    What's included:

    • Automated scanning of key pages using professional tools (WAVE, Axe)

    • Manual review of navigation, keyboard behavior, form labels, and heading structure

    • PDF and document accessibility sampling

    • Video captioning review

    • Findings report written in plain language for administrators and web teams

    • Severity ratings (Critical / High / Medium / Low) with WCAG criterion citations

    • Prioritized next steps and fix guidance

    Typical scope: Homepage plus 8–10 high-priority pages (admissions, contact forms, calendars, news). Additional pages available.

    Who it's for: Any school or college that wants to understand its legal exposure and know where to start.

    Deliverable: Professional PDF or Word report, delivered within 5–7 business days of engagement start.

  • An audit tells you what's wrong. Remediation is where things actually get fixed. We work alongside your existing web team, your CMS vendor, or a developer of your choosing to implement accessibility improvements — prioritized by severity and impact.

    What's included:

    • Remediation planning session to review audit findings and set priorities

    • Developer-ready fix specifications for each issue

    • Hands-on for content-level fixes (alt text, heading structure, document formatting)

    • Re-scanning after remediation to verify fixes

    • Ongoing advisory access during the project

    Who it's for: Schools that have an audit and need help executing — whether they have a web team or need us to dig and and do the work.

  • The most common reason accessibility problems return after remediation: the people creating content don't know the rules. Our training sessions equip your communications, marketing, and admissions teams with the knowledge to create accessible content from the start.

    What's included:

    • Half-day or full-day workshop (virtual or on-site)

    • Platform-specific guidance for your CMS (Cascade, Modern Campus, Finalsite, Blackbaud, WordPress, etc.)

    • Accessible writing and formatting best practices

    • Image alt text, document accessibility, and captioning workflows

    • Quick-reference guide your team can use every day

    • Q&A and scenario-based exercises

    Who it's for: Communications directors, web managers, admissions staff, and anyone who creates or uploads content to your school's website.

  • Websites change constantly. New pages get added, events get posted, PDFs get uploaded. Accessibility isn't a project with a finish line — it's an ongoing practice. Our monitoring service keeps you current.

    What's included:

    • Quarterly or semi-annual re-scanning of key pages

    • Brief findings summary with any new issues flagged

    • Advisory support for questions that come up between scans

    • Annual full audit option to track progress year over year

    Who it's for: Schools that have completed remediation and want to stay compliant as their site evolves.

Contact Shine Media